Your commitments
By using our Services, you agree and acknowledge the following:
a. No impersonation or false information to be provided
While you do not have to use your actual name on our Platform, you are required to input your correct phone number, gender and age to use our Services. You will not falsely represent yourself as another person or representative of another person on the Platform, or as someone younger/older than your correct age at the time of registering as a user on FRND. You will not use our Platform to deceive others or spread false information, misinformation or content which misleads users about its origin.
b. Device security
We have implemented measures to ensure that our Platform is secure. However, there is no guarantee that our Platform is immune to hacking and virus attacks. You shall not use automated means or bots to access the Platform or collect user information. You will also not allow multiple accounts to be linked to your profile through any means, including but not limited to your phone number, PAN number, IP address, UPI ID, bank account details, etc. You will be responsible for all content posted by any account linked through these means.
c. Content removal and termination
If any of our users report your content which violates the Terms, Community Guidelines, and applicable laws in force, we may remove such content from our Platform. We reserve the right to suspend or terminate your account and block you from re-registering with us if your content violates the Terms.
Some activities that can lead to permanent termination of a user account include the following. Please note that this is an indicative list:
- Signing up on the account with an abusive name.
- Signing up with a device or phone number that has already been blocked by FRND due to previous violations of Platform Policies.
- Promoting adult services like solicitation of sexual services on the platform.
The following activities may attract temporary suspension or incentivisation that is subject to reversal if FRND deems it necessary or appropriate:
- Activities that violate Platform Policies but do not fulfil criteria leading to permanent termination.
- Engaging in obscene verbal or textual exchanges.
FRND reserves the right to assess the severity of the act or omission committed by the user and take a decision to permanently terminate or temporarily suspend/disincentivise a user’s account. Typically, we adhere to the following timeline once we notice a violation:
- We immediately notify the user of suspicious activity and nudge them to rectify it / not engage in it again.
- In case the violation is repeated, we block the account for 24 hours.
- A subsequent repetition invites a block for 48 hours.
- If repeated behaviour persists, we permanently block the account and the user cannot access it anymore.
d. Respecting the rights and privacy of other users
You must respect the rights and privacy of others. You will not share any content that belongs to another person without their permission, or otherwise use the Platform in any manner which violates or infringes any person’s intellectual property rights including any patent, trademark, copyright, or privacy rights or publicity rights.
You will not post content that invades the privacy of another person or harasses users based on their gender, race, religion, caste, or ethnicity. You will not create or share content that promotes hatred or incites violence between different groups.
e. Respecting FRND’s intellectual property rights
FRND owns all rights to the Platform, including all related brands, content, software, features, and technology. You agree to respect FRND’s intellectual property rights including any patent, trademark, copyright or other proprietary rights, and not do, attempt to do, or encourage others to do the following:
- Use FRND’s branding, logos, designs, interface elements, photographs, videos, or other materials available through the Platform, except as explicitly permitted by these Terms or our guidelines.
- Copy, modify, download, distribute, sell, broadcast, display, or create derivatives of the Platform or its content, except as expressly permitted in these Terms or enabled by the Platform’s intended functionality.
- Reverse engineer, decompile, or extract the source code of the Platform or its features.
- Develop or use third-party applications or tools, including but not limited to software, devices, robots or other kinds of code or means or processes such as crawlers or browser plugins that interact with the Platform or user content without our written permission. These third-party applications or tools are strictly prohibited from crawling, copying profiles and other data, or otherwise exfiltrating from FRND or its services.
f. Platform not to be used for anything unlawful or illegal
You shall not use our Platform to share any content which is:
- Obscene or pornographic.
- Harmful for minors, or paedophilic.
- Discriminatory or involves hate speech, or incites any form of violence or hatred against any persons.
- Threatening to national security, unity, integrity, defence, security, sovereignty, or international relations.
- Promoting gambling, online gaming, or money laundering.
- Defamatory.
- Invasive of another’s privacy, including bodily privacy.
- Insulting or harassing on the basis of gender, libellous, racially or ethnically objectionable, or otherwise inconsistent with or contrary to the laws in force.
- Interfering with law enforcement activities, or otherwise using the Platform for any illegal activities.
- Deceiving or misleading the addressee about the origin of the message, or knowingly and intentionally communicating any information which is patently false or misleading in nature but may reasonably be perceived as a fact.
- Impersonating another person.
- Threatening the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign States, or public order, or causing incitement to the commission of any cognisable offence or preventing investigation of any offence, or insulting other nations.
- Relating to commercial activities (including, without limitation, sales, competitions and advertising, links to other websites or premium line telephone numbers).
- Involving the transmission of “junk” mail or “spam”.
- Patently false and untrue, and written or published in any form, with the intent to mislead or harass a person, entity or agency for financial gain or to cause any injury to any person.
- Containing a software virus or any other computer code, file or program designed to interrupt, destroy or limit the functionality of any computer resource.
g. Content rights and liabilities
We will not be liable or responsible for the consequences of any transactions made or entered into by you with other users of the Platform on the Platform.
You may delete your account at any point. However, your content may continue to appear on the Platform if it has been shared with others. To learn more about how we use information please read the FRND Privacy Policy.
h. Third-party materials and services
The Platform may display content, features, or materials from third parties and allow access to third-party services. Your use of any third-party materials or services is governed by the respective third party’s terms. FRND is not responsible for any aspect of the third-party materials or services, including their content, accuracy, quality, or availability. We do not endorse or assume liability for any third-party materials or services available through the Platform, including any third-party links or materials posted by other users of the Platform.
i. Intermediary status and no liability
We are an intermediary as defined under the Information Technology Act, 2000 and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021. These Terms are published in accordance with the provisions of Rule 3(1)(a) of those Rules, which require publishing of the rules and regulations, FRND Privacy Policy, and FRND Terms of Use for accessing and using our Platform. Our role is limited to providing a platform for users to upload, share and display content, created or shared by you and other users.
Users engage in conversation and information exchange between each other (content) and while FRND reserves the right to review and remove any such content, we do not review all content posted on the Platform. We are not responsible for the consequences of such actions (whether online or offline) or for services and features offered by others, even if you access them through our Services. Each user is solely responsible for the content they submit, whether shared publicly or privately. Users may report any content or accounts that violate our Terms through the reporting mechanisms provided on the Platform and in these Terms.
Our responsibility for anything that happens on our Platform is strictly governed by the laws of India and is limited to that extent. You agree that we will not be responsible for any loss of profits, revenues, information, or data, or consequential, special, indirect, exemplary, punitive, or incidental damages arising to you or any other person related to these Terms, even if we know they are possible. This includes when we delete your content, information, or account.
j. You will not attempt to disrupt or jeopardise FRND services
We have developed a community-driven platform. Therefore, you agree to not interfere with, or use non-public areas of our Platform, Services, and our technical delivery system. You will not introduce any trojans, viruses, any other malicious software or any other computer code, file or program, or any bots, or scrape our Platform for any user information. You will not create new accounts after we have disabled your account, use unauthorised applications to access the Platform, request login details from other users, or trade in account access.
Additionally, you will not probe, scan, or test the vulnerability of any system, security or authentication measures implemented by us. If you tamper or attempt to tamper with our technological design and architecture, we will terminate your user profile and ban you from using our services. We may further report such actions to the appropriate law enforcement authorities and proceed against you with legal actions.
Broadcast
As part of the FRND platform we provide the Broadcast feature, which allows you to broadcast real-time videos and audio of yourself on the platform. Other users can participate in live videos and audio broadcast by you, thus allowing for real-time communication.
All content uploaded using the Broadcast feature is subject to the FRND Terms of Use, Community Guidelines, Privacy Policy and other applicable laws at the time being in force. We reserve the right to immediately remove any content uploaded using this feature which is in violation of these Terms.
We may, from time to time, add, remove or alter the functionality of the Broadcast feature. We may also discontinue the Broadcast feature from the FRND platform at any time. We do not warrant that the Broadcast feature will be error-free or always available, that it will always function without disruptions, or that any content posted by other users using the Broadcast feature will be accurate. We provide the Broadcast feature for you to interact on a real-time basis with other users, but you shall not misuse the feature to upload content that is prohibited under the FRND Terms and Privacy Policy. We do not warrant the continued availability of this feature.
